Verified government source

NHTSA complaint #11706210

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 09/06/2025
Filed: 12/19/2025

Owner complaint summary

Drove 39 miles, around ~55 minutes. Parked the car, realized that I parked a little too far from the spot, car just stalled while rolling. Pressed accelerator, nothing. Turned off the car, tried to start again, it cranked but didn't start. Had to tow it to the nearest mechanic (total of ~2 hrs until my car got picked up and dropped off), mechanic calls me and tells me my car started fine. I'm thinking it could be 5321K recall but not sure as my VIN is not in the recall nor did I get any recall notice. What component or system failed or malfunctioned, and is it available for inspection upon request? - No idea. How was your safety or the safety of others put at risk? - Got stranded for hours in the parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Yes, fuel cap like icon and check engine light were on when trying to start the car after it stalled. The car would crank but not start.

This is an owner complaint filed with NHTSA (ODI #11706210). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11706210. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.