NHTSA complaint #11706400

Owner complaint summary

The transmission in my 2019 Toyota Camry went from normal, expected operation to complete transmission failure in less than 2 weeks! There was no advanced notice of the issue until the transmission issues became so pervasive that I was already taking it in to be looked at. That was when the dashboard lit up with notifications of pre-collision system malfunction, drive-start control malfunction and secondary collision brake system malfunction followed by a notification to take it to the dealer (where I was headed when this occurred). I pulled the vehicle off the highway and had it towed to the dealer as the vehicle was not drive-able and would not stay in gear. The reason for going to the dealer was the day before, I went to a mechanic and on the way the CEL came on. The mechanic noted the scanner did not have any codes and suggested I take it to the dealer... where I was going when the above happened. I use this car to transport my children to school and the 2 days prior to the complete malfunction of the car's transmission the failure to find a gear while accelerating resulted in multiple instances where vehicles behind me came exceptionally close to a rear end collision. On one instance, I was crossing an intersection and the transmission didn't find a gear and I narrowly avoided being struck broadside by another vehicle. The service department at the Toyota dealership advised the transmission suffered complete internal failure (providing numerous codes regarding the solenoids) with a cost of $10,599.67 to replace it. It worked fine 2 weeks earlier with no prior warnings than an occasional hard shift and an instance of a slipping gear. Fluids were not excessively dirty, I changed the transmission fluid as required with Toyota Brand WS transmission fluid. No leaks exist and no excessive indication of metal particulates in the used transmission fluid. I'm waiting on Toyota for information on what they plan to do. Must be manufacturing defect.