NHTSA complaint #11706473

Owner complaint summary

The contact owns a 2024 Toyota Camry. The contact stated that while driving at various speeds, the braking system erroneously activated, causing the vehicle to decelerate unintendedly. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, and a field representative was sent to the dealer to examine the vehicle. During the diagnostic test, the vehicle control history report stated that the accelerator pedal and brake pedal had been depressed simultaneously and was caused by driver error. The contact stated that driver error was not the cause of the failure. Additionally, while operating the vehicle, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer into the opposite lane of oncoming traffic. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 5,555.