Verified government source

NHTSA complaint #11707775

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

SUSPENSION,POWER TRAIN

Dates

Incident: 11/12/2025
Filed: 12/30/2025

Owner complaint summary

Well, the problem is with the transmission. The transmission will lurch, and it also will go into neutral while you are driving down the road, the other thing with the suspension I had repaired. But it said the drive modes were disabled and kept on throwing. Check engine lights. Not to mention, I had to have the cam. Phasers fixed last year, that was another $5000 repair.

This is an owner complaint filed with NHTSA (ODI #11707775). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11707775. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.