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NHTSA complaint #11708163

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

SUSPENSION

Dates

Incident: 12/17/2025
Filed: 01/01/2026

Owner complaint summary

The motor mounts and control arms are defective. The defective motor mounts that secure the engine causes the engine to shake resulting in collapse while driving. Both front control arms over the wheels are defective make clicking noises when turning resulting in the collapse of the car while driving. These problems were discovered by the dealer during a routine maintenance inspection. The warning lights did appear to have the vehicle inspected,

This is an owner complaint filed with NHTSA (ODI #11708163). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11708163)Back to reports

Official record ID (ODI): 11708163. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.