NHTSA complaint #11708978

Owner complaint summary

My wife [XXX] ) was traveling in her 2024 Nissan Rouge at highway speed on her way to work on 1/5/26, in Southeast Alabama, no defroster on, or other car in sight. While traveling her rear windshield randomly busted into a thousand pieces. She immediately notified myself [XXX] ) and the local Sheriffs Office, first believing someone had shot at her car. After deputies arrived and a thorough investigation, revealed that fortunately no one had shot at the car. That it appeared to be a random flaw/defect with the back glass windshield. They also noted that that a similar incident occurred last week mid morning, with a gentleman in a same make and model rouge, as he was traveling, busted without warning. I attempted to call dealership, but they send unbothered and informed me nothing could be done due to no active recall. Upon my own investigation today, I have noted and located many instances of the same occurring in similar models, and even some class actions suits potentially in the works. Please review this with the correct persons and hopefully find some safe resolve. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)