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NHTSA complaint #11709480

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 12/01/2025
Filed: 01/07/2026

Owner complaint summary

The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.

This is an owner complaint filed with NHTSA (ODI #11709480). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11709480)Back to reports

Official record ID (ODI): 11709480. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.