NHTSA complaint #11709566

Owner complaint summary

My 2020 Toyota Camry is experiencing a premature and progressive transmission failure that creates serious safety risks. Symptoms include hesitation and loss of power during acceleration, harsh and delayed shifting, RPMs increasing without vehicle movement, failure to properly engage gears (including reverse), and loud whining/grinding noises. These issues make the vehicle unsafe to drive, especially when merging, crossing intersections, or accelerating from a stop. Toyota and the dealership have confirmed the transmission is failing, yet Toyota has stated that no new or used replacement transmission is available and no repair timeline exists. The vehicle was returned to me despite being unsafe. Toyota has provided no transportation assistance, no repair ETA, and no remedy, leaving me with an undrivable vehicle and ongoing financial obligations. I am aware of numerous similar consumer complaints and ongoing litigation involving Toyota’s 8-speed automatic transmissions exhibiting the same symptoms. This appears to be a systemic defect that poses a safety risk to drivers and the public. I am requesting NHTSA review and investigation.