NHTSA complaint #11709742

Owner complaint summary

The entirety of the front of my car was destroyed and was deemed a total loss by insurance and repair shop. Yet, the air bags never went off. Everyone, including the police officers at the scene were surprised that it did not go off. The other vehicle in the incident had their airbags deployed. Due to my airbags not deploying, my head was shot forward and backwards. I went to the ER that night because my head had been in serious discomfort and pain. Additionally, to this day (1/8/26), my upper back and neck has been in pain and sore. There were no warnings and problems prior to the failure of the airbags being deployed.