Verified government source

NHTSA complaint #11709985

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

ENGINE

Dates

Incident: 12/26/2025
Filed: 01/09/2026

Owner complaint summary

I am the original owner of this car and in June 2025 I brought my car to Hyundai from noises and they told me it had no oil despite me being up to date with oil changes on the vehicle. They told me they were going to do an oil consumption test and once they did that the engine was denied. 6 months later 3 days after an oil change and no check engine light on, the engine fails while I’m on the side of the highway. This car is not safe. Check engine light was not on and I am always up to date with my cars maintenance.

This is an owner complaint filed with NHTSA (ODI #11709985). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11709985. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.