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NHTSA complaint #11710600

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 CADILLAC ESCALADE

Manufacturer

General Motors, LLC

Components

ENGINE AND ENGINE COOLING

Dates

Incident: 01/12/2026
Filed: 01/13/2026

Owner complaint summary

The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,571.

This is an owner complaint filed with NHTSA (ODI #11710600). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11710600)Back to reports

Official record ID (ODI): 11710600. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.