Verified government source

NHTSA complaint #11711138

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

SERVICE BRAKES,ENGINE

Dates

Incident: 01/15/2026
Filed: 01/15/2026

Owner complaint summary

I was at a red light with the idle stop automatically triggered. When the light turned green, and I pressed the accelerate pedal, the car would not move. I looked and saw the car had shifted itself to N (neutral) when it should have stayed at D (drive). I pressed the "D" button to drive but it stayed in N. There was a green light around the N button indicating the selected button. I had to turn off the car, turn on the car two times before the car recognized I wanted to press the "D" button. The screen by the steering wheel had some sort of message but I don't recall what it said. The word "accessory" might have been part of the message. This is absolutely a safety risk for myself and others. I had cars behind me at the green light honking. I had to turn on the hazard lights and wave to them out the window. If the driver before me did not pay attention, they could have hit me. This is the second time this has happened.

This is an owner complaint filed with NHTSA (ODI #11711138). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11711138. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.