Verified government source

NHTSA complaint #11711484

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

SERVICE BRAKES, HYDRAULIC

Dates

Incident: 01/14/2026
Filed: 01/16/2026

Owner complaint summary

The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 30 MPH, the vehicle abruptly stopped in the middle of the roadway. During the failure, the message "Check Brake System" was displayed. The vehicle was taken to the local dealer who was unable to duplicate or identify the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V488000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 23,000.

This is an owner complaint filed with NHTSA (ODI #11711484). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11711484. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.