Verified government source

NHTSA complaint #11712231

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ENGINE

Dates

Incident: 01/17/2026
Filed: 01/20/2026

Owner complaint summary

What component or system failed or malfunctioned, and is it available for inspection upon request? - Had to do with the Transmission. Something about internal loose bolts from the factory in the torque converter that cause transmission fluid leakage and making the car undrivable. Might be related to PIP6005 or CSP N242473580) How was your safety or the safety of others put at risk? Not being able to take off from a stoplight could have been easily rear ended. Had it broke a came to a complete stop on the interstate, my wife and kids could have been killed from high speed impact at the rear of the vehicle could have life impacting injuries or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Dealer Don Hewlett Chevrolet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None at all

This is an owner complaint filed with NHTSA (ODI #11712231). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11712231. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.