NHTSA complaint #11714061

Owner complaint summary

Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, shifted into PARK, and shut down completely, leaving the vehicle immobilized in live interstate traffic during heavy rain. The dashboard displayed multiple simultaneous warnings (engine, battery, collision sensors). A repair facility later diagnosed corrosion in the Transmission Control Module (TCM). The module was not replaced, only cleaned, and the failure recurred. This defect presents an extreme risk of collision, serious injury, or death. A vehicle that shuts down and electronically locks while in motion is unsafe to operate. I respectfully request that NHTSA investigate this electronic defect affecting critical safety and control systems. Videos, dashboard images, repair records, and documented evidence are attached. While driving on an interstate highway during heavy rain, my 2021 Nissan Rogue experienced a complete electronic shutdown. Multiple warning lights appeared simultaneously, the automatic emergency braking system activated without cause, and the vehicle suddenly shifted into PARK and shut off, leaving me immobilized in live traffic. This occurred on December 19, 2025, and the same failure happened again on January 14, 2026. The vehicle could not be moved and required towing. A repair facility diagnosed corrosion in the Transmission Control Module (TCM). The module was only cleaned, not replaced, and the failure recurred. This defect creates a severe risk of collision, serious injury, or death. I narrowly avoided being struck by a truck. I am no longer able to safely operate this vehicle.