NHTSA complaint #11714462

Owner complaint summary

The fuel pump and fuel level system appear to be malfunctioning. After refueling, the fuel gauge on the dashboard fluctuates continuously and does not provide a stable or accurate reading. This fluctuation continues for several minutes after pumping gas. The vehicle also struggles to start, requiring multiple attempts before turning on. On multiple occasions, the engine has shut off unexpectedly while the vehicle was in motion. This issue poses a safety risk because the vehicle can stall while driving, which increases the risk of a collision, especially in traffic or at higher speeds. The inaccurate fuel gauge also makes it difficult to determine the actual fuel level, increasing the risk of running out of fuel unexpectedly. The problem has occurred multiple times and is reproducible. The fuel pump and related components are available for inspection upon request. Dealer or independent service center confirmation is UNKNOWN at this time. Inspection by the manufacturer, police, or insurance representatives is UNKNOWN. Prior to the vehicle shutting off or struggling to start, symptoms included fluctuating fuel gauge readings immediately after refueling and continued erratic gauge behavior while driving. No warning lights are recalled at this time (UNKNOWN).