NHTSA complaint #11715013

Owner complaint summary

BMW knowingly did NOT NOTIFY it's 2019 BMW X5 M40i (engine B58) vehicle owners. This is in reference to the faulty design and made plastic engine oil pump. It has been known to fail prematurely due to weaken parts. Some analysis done was from certain oil viscosity's applying additional unneeded stressful pressures. This later was recognized by BMW and a newer design and/or metal sturdier one had taken it's place in subsequent model years starting in 2020. Some owners were able to remediate the oil pump failure and new replacement either covered under intact warranties, and some were covered through quieter negotiations with BMW Customer Care's authorizations. To my understanding, no recalls were made nor were any techical service bulletins (TSB) made to it's owners. I don't see how BMW can be allowed to get away with an issue of safety which could cause a catastrophic failure of the affected engine? Under the circumstances, BMW should be fully reimbursing me for the repairs here, and be glad there were NO serious injuries OR worse, DEATHS! I have been in contact with their Customer Care and nothing has been done to date.