Verified government source

NHTSA complaint #11715938

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 01/16/2026
Filed: 02/05/2026

Owner complaint summary

The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check engine light starts flashing and the car won't respond to the gas pedal. The car immediately starts to rapidly decelerate, and I can only try to get to the breakdown lane before I get rear-ended. I've been lucky (especially since my child was in the backseat both times). But when I stop the car, turn it off, then turn it on again, everything is fine. I can get back on the highway, and no problems occur. The codes are not stored, however, so I can't know what caused the problem. When this happened the first time (last year), I took it to the Honda dealer where I bought it, and they said they had never heard of this happening. When it happened the second time in January, I called Honda, spoke to an agent who gave me a case number (XXX), and said she has heard of something like this from other drivers, but the solutions were all different, so she couldn't say what would fix it for me. I did some internet research, and found other drivers who describe the exact same issue: [XXX] I've switched to premium gasoline ($$) and won't let it get lower than 1/4 full, and have an OBDII scanner in my glove compartment ready to go if it happens again. That said, this is a very dangerous defect, and I feel unsafe in my car. I am disturbed that a problem of with such potentially serious consequences has no solution that anyone can offer me. (Note: When I go to submit this, the final form leaves off the last # of the VIN. I tried to correct, but it happened again. The VIN is [XXX] , 2020 Honda CRV Hybrid. Best VIN ever.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11715938). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11715938. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.