NHTSA complaint #11717805

Owner complaint summary

The contact owns a 2019 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the check engine warning light and several unknown warning lights illuminated, and the vehicle unintendedly shifted to neutral(N) and lost motive power. The contact pulled over to the side of the road, turned off, and restarted the vehicle; however, there was a delay before the vehicle reached 35 MPH while driving. The contact stated that after refueling the vehicle, the warning lights turned off. The failure reoccurred whenever the fuel level was low. The dealer was notified of the failure and informed the contact that the failure was related to the fuel pump, but the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and the contact was advised to wait for the second recall notification to proceed with the scheduling of the recall repair. The failure mileage was approximately 100,000.