NHTSA complaint #11718146

Owner complaint summary

Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).