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NHTSA complaint #11718703

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

UNKNOWN OR OTHER

Dates

Incident: 11/28/2025
Filed: 02/18/2026

Owner complaint summary

2021 Toyota Camry Transmission failure. On November 28th, 2025, my car started doing a hard shudder. I pulled over, then turned my car off. When I started my car back up, it would only drive in reverse but not forward. I had my car towed to a Toyota dealership and explained to the man at the front desk what happened. The guy went to talk to the mechanic then came back and told me that the mechanic said that there is no need to do a diagnostic test and that I just need to get another transmission. Toyota never bothered to look at my car but gave me a quote for almost $8,000, then preceeded to tell me that they may not even be able to get the transmission at all. Now, I have a car that I'm still paying for and can't drive.

This is an owner complaint filed with NHTSA (ODI #11718703). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11718703)Back to reports

Official record ID (ODI): 11718703. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.