Verified government source

NHTSA complaint #11718769

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SERVICE BRAKES,ENGINE

Dates

Incident: 01/30/2025
Filed: 02/18/2026

Owner complaint summary

Car was purchased on 1/2/25 and first issue with vehicle was on 1/30/25 for check engine light. Feb 20,2025-Check engine light, car shakes, radio and dash go in and out, passenger rear window screeches. issues fixed except vibration. May 26, 2025 check engine light. rear window still making noise-fixed . Trunk gets stuck-no fix. Unaligned lane assist, car continues to shake. Sept, 26 2025-Brakes continue to make noise and now pulsate. Dealer found that pads and rotors were warped and had discoloration, and were replaced under warranty at 11,845 miles. CAR WAS IN SERVICE FROM SEPT 26-OCT 23, 2025. BRAKE NOISE STARTED 2 DAYS LATER-TEXTED ADVISOR Dec 4-Car continues to shake and brakes continue to make squealing noise. Have email from GM TAC stating "SOME noise from the brakes is a normal characteristic, especially if the brakes are cold or wet. this is a condition we have no control over as it has to deal with the environment and weather. I LIVE IN FLORIDA! CAR WAS IN SERIVCE DEC 4-DEC 26, 2025. NO RESOLUTION AGAIN Feb 6-Car leaking and overheating, passenger rear window not going down, exterior antenna cover came off, still shaking and brakes still squeaking. I WAS TOLD BRAKES ARE NO LONGER UNDER WARRANTY AND NOTHING THE CAN DO AFTER 7,500 MILES YET THEY WERE PREVIOUSLY REPLACED AT 11k MILES AND I'VE VOICE CONCERN FOR MONTHS AND NOTHING WAS DONE BEFORE. AND OTHERS WERE REPLACED EVEN OVER 7,50MILES I am concerned over the safety of myself and my family with these continues brake issues.

This is an owner complaint filed with NHTSA (ODI #11718769). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11718769. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.