NHTSA complaint #11718982

Owner complaint summary

License Plate: [XXX] (CA) Vehicle: 2021 Honda CR-V Hybrid Mileage: 102,700 Description of Incident: While operating the vehicle at highway speeds, a "Engine Temperature Near High" warning suddenly appeared on the dashboard. I immediately heard a loud "gurgling" or "water pouring" sound from the dashboard area. I was forced to navigate through traffic to the shoulder to prevent a total engine seizure and avoid a high-speed collision. I was able to restart and limp the vehicle to Tracy Honda (Dealer), where a certified technician performed a diagnostic (Repair Order #XXX) and confirmed a blown head gasket with coolant leaking into the combustion chambers. Detailed Defect Information: The vehicle is experiencing a premature failure of the head gasket, a component designed for the life of the engine. This failure allows coolant to breach the internal engine seals and enter the cylinders. This specific issue is currently being litigated in the consolidated class-action lawsuit Bissell v. American Honda Motor Co., Inc. (Case No.XXX in the Southern District of California. Despite following maintenance schedules, the engine hardware failed, creating a sudden loss of thermal management. Safety Risk: The sudden onset of overheating while in high-speed traffic creates a significant safety risk. The "Engine Temperature Near High" warning provides insufficient time for a driver to safely exit a highway before the risk of catastrophic engine failure or fire becomes imminent. This is a documented manufacturing defect in 2017–2022 CR-V models that poses an unreasonable risk of accidents or being stranded in dangerous traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)