NHTSA complaint #11719803

Owner complaint summary

On 6 February 2026 on or about 1410 hours I was traveling west on Ledbetter Blvd., Dallas, TX. Our pool into a restaurant driveway to purchase food in upon parking. I noticed a long line going from north to south on the driver side windshield of my Lucid air 2025. I inspected the windshield and I did not notice any major visible impact to the windshield although there was a very microscopic incision on the outside window surface. I contacted Lucid customer care and Lucid customer care had a technician to come and inspect the windshield. The technician stated he noticed a very very small impact to the windshield that you could not notice with the naked eye I stated to the Lucid technician, I strongly believe that the windshield has a defect because with an impact such as what he described in my opinion should have never caused the damage to the front windshield that it did. I informed the Lucid technician that I will be filing a complaint with the national highway, and transportation administration for pertaining to this windshield incident on my Lucid air..