Verified government source

NHTSA complaint #11721060

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

SUSPENSION,UNKNOWN OR OTHER

Dates

Incident: 02/19/2026
Filed: 02/27/2026

Owner complaint summary

I bought this vehicle used to take on a trip with my family. Drove it for a week and seemed to be fine. Got on the other side of Chicago, on interstate 80 (70mph) and the engine started shaking like an earthquake. Had to slow down fast and cross traffic to pull over. As soon as I pulled of the road it stopped, so I restarted. This happened 6 times on way to my destination, with one time in pretty heavy traffic and almost got hit by an 18-wheeler. I took it to a good service center when I got to my destination and he read the Service bulletin 22-NA-211 on this issue and fixed it. Had a safe trip home. From what I understand, the hydraulic mounts leaked and they had to replace bushings. It seems to be a common problem for the 2019 model.

This is an owner complaint filed with NHTSA (ODI #11721060). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11721060. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.