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NHTSA complaint #11721502

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 GENESIS GV70

Manufacturer

Hyundai Motor America

Components

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

Dates

Incident: 07/02/2024
Filed: 03/02/2026

Owner complaint summary

I am filing this formal complaint against Genesis Motor America (a division of Hyundai Motor America) for the repeated failure to repair my defective 2024 Genesis GV70. The vehicle has been a nightmare of safety hazards, financial ruin, and life degradation, with over 240 days out of service in 8 months. This saga began as a dream purchase, but quickly turned into a relentless horror story of mechanical and ADAS failures, dealer incompetence, and manufacturer indifference. The vehicle has been in the shop on six separate occasions under three (3) different dealers, with collective downtime exceeding 240 days, far surpassing Florida's Lemon Law thresholds (3+ repair attempts for the same defect or 15+ days out of service).

This is an owner complaint filed with NHTSA (ODI #11721502). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11721502)Back to reports

Official record ID (ODI): 11721502. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.