NHTSA complaint #11721690

Owner complaint summary

Recall repair completed 6/13/2025 (steering related recall) A steering recall repair was completed on 6/13/20025 on my vehicle. The steering felt normal for approximately one week then began sticking again and has progressively worsened. The steering now binds and physically "grabs" 100% of the time. While navigating through curves, the steering wheel remains in the turned position and does not return smoothly to center. When attempting to correct, the steering overcorrects due to the binding sensation. This has resulted in at least two near-collision events. The vehicle is driven approximately 70 highway miles daily, creating a significant safety concern. No steering warning lights are illuminated. Additionally, adaptive cruise control also intermittently stops working while driving and will not re-engage until the ignition is turned off and restarted. When attempting to re-engage, the system emits three beeps and will not activate. The vehicle was evaluated at an authorized Honda dealership on 3/2/2026. The dealer stated they could not reproduce the steering or adaptive cruise control issue. A brake switch circuit code (C0041-14) and condensation in a taillight assembly were noted, and taillight replacement was suggested before further diagnosis. However, the steering binding continues during normal operation. An aftermarket lighting module (installed by a prior owner years ago) was noted. However, the vehicle has been serviced, and a 21-point inspection performed several times, of which revealed no issues with either the taillight or the installed lighting. The vehicle did have steering issues before the recall repair and had every symptom that was stated in the recall. After the repair there were no issues for at least a week, even with the aftermarket component being present, and then the malfunction returned and worsened as time went on. This condition poses a serious safety risk. The vehicle is available for inspection.