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NHTSA complaint #11721867

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 RIVIAN R1T

Manufacturer

Rivian Automotive, LLC

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 02/04/2026
Filed: 03/03/2026

Owner complaint summary

While traveling at highway speed on Interstate 95, the vehicle experienced a complete and sudden loss of propulsion. The vehicle would not respond to the Vehicle Restart function. The driver was able to safely pull to the shoulder from the right lane. The vehicle was towed to a Rivian service center, where technicians identified a low-voltage event matching a known Rivian engineering investigation. Rivian confirmed no current repair exists and that engineering is actively working on software improvements. The vehicle was returned unrepaired after 13 days. Rivian also replaced the 12V battery under warranty at a prior service visit in July 2025 for a related electrical system defect. Two field service actions (FSAM-1507, FSAM-1794) have also been performed on this vehicle.

This is an owner complaint filed with NHTSA (ODI #11721867). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11721867)Back to reports

Official record ID (ODI): 11721867. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.