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NHTSA complaint #11722425

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

AIR BAGS

Dates

Incident: 03/04/2026
Filed: 03/06/2026

Owner complaint summary

The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.

This is an owner complaint filed with NHTSA (ODI #11722425). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11722425)Back to reports

Official record ID (ODI): 11722425. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.