NHTSA complaint #11722830

Owner complaint summary

While driving under normal conditions with no external impact, debris, rock strike, or other identifiable cause, the panoramic moonroof shattered explosively (with a loud report resembling a gunshot). Glass fragments dispersed across the roof area, and portions of the panel collapsed inward into the interior mesh roof cover. This occurred without warning and posed a serious safety risk. Th problem has not been reproduced by the dealer and only been inspected by the dealer and denied as a warranty claim. Nothing in the vehicle warning system went off prior to the failure.