NHTSA complaint #11723916

Owner complaint summary

The vechicle was in an accident were it went off the road into grassy area. Hitting several street signs and a power transformer. The safety features automatic braking or lane keep assistance did not engage. The driver tried to brake the car did not stop nor did it seem to slow down by the distance it traveled. The car is possiblity a total loss, currently under review by insurance company. There were 2 passenger in the vechicle during the accident. Driver and toddler in the rear. Police did come out to the scene. Insurance representative are going through thier claim process.the accident was 2 days ago. All safety feature prior to the accident were opperating proper to my knowledge. I would like to request the black box from the accident to gather more information on what may have happened. Insuarance companies is not going to obtain it.