Verified government source

NHTSA complaint #11723959

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 02/07/2026
Filed: 03/12/2026

Owner complaint summary

Transmission issue: Not shifting properly while on the highway and almost causing a crash by loosing power and shifted into neutral after attemting to accelerate. The next time it occured the transsmission would not down shift and I was not able to accelerate.

This is an owner complaint filed with NHTSA (ODI #11723959). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11723959. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.