NHTSA complaint #11724214

Owner complaint summary

While driving on the freeway, my 2021 Hyundai Tucson SE (72,021 miles) suddenly and without warning lost power and entered limp mode. I was able to safely maneuver to the shoulder and exit the freeway. The check engine light came on and is currently flashing. I took the vehicle to AutoZone where code P1326 was retrieved. I then took it to Pep Boys for a full diagnostic where P1326 was the only code present. The Pep Boys report states the vehicle requires immediate attention. The vehicle remains in limp mode and the check engine light is flashing. The vehicle is not being driven as it cannot safely reach freeway speeds. I contacted Hyundai Customer Care and was assigned Case # XXX. I also contacted a Hyundai dealership who attempted to charge a 225 diagnostic fee despite P1326 being a known Hyundai defect covered under recall/service campaign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)