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NHTSA complaint #11724454

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

ENGINE

Dates

Incident: 02/06/2025
Filed: 03/15/2026

Owner complaint summary

ABOUT 18 MONTHS AGO, SOON AFTER AN OIL CHANGE AT THE DEALERSHIP, I CHECKED THE DIPSTICK. IT SHOWED LOW OIL AND I ADDED SOME. IT MADE ME THINK THAT THE DEALER HAD SHORTED THE OIL. NEXT OIL CHANGE, I HAD THEM SHOW ME THE OIL WAS FULL. IT SHOWED LOW FULL. I'VE BEEN CAREFULLY CHECKING THE OIL EVER SINCE AND HAVE CONTINUED ADDING OIL IN BETWEEN OIL CHANGES. 8 OR SO MONTHS AGO, I HAD THE OIL AND FILTER CHANGED. I MENTIONED THE PROBLEM TO THE MECHANIC AND HE SAID HE WAS AWARE HYUNDAI'S LOSE OIL. SINCE THEN, I HAVE CONTINUED TO ADD A HALF QUART AT LEAST ONCE A MONTH. I PARK ON CONCRETE AND THERE IS NO SIGN OF LEAKING OIL. I STARTED RESEARCHING THIS ISSUE AND FIND IT IS AN ONGOING PROBLEM WITH 2020 TUCSONS. I AM VERY CONCERNED WITH ENGINE DETERIORATION, SAFETY AND OIL LOSS.

This is an owner complaint filed with NHTSA (ODI #11724454). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11724454)Back to reports

Official record ID (ODI): 11724454. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.