Verified government source

NHTSA complaint #11724888

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BMW X5

Manufacturer

BMW of North America, LLC

Components

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

Dates

Incident: 01/21/2026
Filed: 03/17/2026

Owner complaint summary

Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely