Verified government source

NHTSA complaint #11725325

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 CADILLAC ESCALADE

Manufacturer

General Motors, LLC

Components

ENGINE

Dates

Incident: 03/08/2026
Filed: 03/18/2026

Owner complaint summary

Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot of driving, I have been afraid to drive the car. Sewell Cadillac is aware of the engine problem and they informed me I need a $10,000 engine replacement! My 2020 engine falls outside of the current recall by one year. I feel as if GMC should be responsible for this unbelievable and totally unexpected problem! I have several friends who are experiencing the same issues with their GMC with the same year and comparable mileage.

This is an owner complaint filed with NHTSA (ODI #11725325). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11725325. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.