Vehicle
2023 AUDI Q5
Manufacturer
Volkswagen Group of America, Inc.
Components
FORWARD COLLISION AVOIDANCE
Dates
Incident: 02/26/2026
Filed: 03/20/2026
Owner complaint summary
I owned the car for two weeks when I had my dog in the front and it automatic braked going down the freeway. It threw him into the screen and broke it, luckily he was ok. (He was belted in.) This has happened three more times and been inspected but they are not able to reproduce the problem. This only happens when the dog is in the car with me. This last time, the dog hit the dash and screen again and broke it, and I had to pay to have it replaced again. (Thankfully dog just fine.) They keep saying no fault found because they can’t get it to do it on their test drives. This is a serious safety issue and could cause an accident by someone rear ending me. The roads aren’t wet, and nothing is around when it has happened each time. They turned down the presensor this time, so i am hoping this helps.
Official record ID (ODI): 11725942. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.