NHTSA complaint #11726973

Owner complaint summary

CRV Dashboard all warning lights illuminated including check engine and emissions system problem. I had to park my car and it smelled like gas. I immediately called Honda Care and I took my car to Unicars Dealer on 03/11/2026 They provided a diagnostic report, report retrieved PO172 fuel system Bank 1 too rich and P219F no 4 cyclinder air fuel ratio variation. Despite Honda issuing Service Bulletin NHTDA ID 10220352, 10208090 and similar 22-002 for the exact same part failure 2017-2019 models, and despite Manufacturer Communication MC -10201454 specifically requesting failed injectors from 2021 models for investigation, HONDA HAS REFUSED TO PROVIDE A WARRANTY EXTENSION OR GOODWILL ASSISTANCE FOR THIS KNOWN DEFECT. This is a premature failure of critical fuel system component that causes the vehicle to stall smell like gas, lose power unexpectedly posing a significant safety risk to the driver and others on the road. I opened a GoodWill case # 16219868- after two weeks Case manager said it did not meet their guidelines offered a $125 assistance. I have called Unicars dealer service technician multiple times with no avail and no return calls. I finally walked into the UNICARS Dealer yesterday 3/25/26 and made appointment to get vehicle fixed on 03/27/26. I am paying out of pocket for all repairs over $2000 dollars.