NHTSA complaint #11727349

Owner complaint summary

I was charging at a Tesla Supercharge using the OEM Porsche converter and my car experienced a catastrophic electrical fault. The charge completed but the charger was hard to pull out and then my car had battery fault errors and said it needed immediate service. I took it to the dealer and they pulled these error codes and said severage battery componets had failed including a failed high-voltage battery controller, which is mounted on top of the HV battery and the high-voltage booster (which distributes DC voltage). Porsche is not claiming responsibility and presented me a $17k bill to replace. I'm concerned the temp sensors went off and that this could have led to a fire so I wanted to flag to your office. Here are the fault codes provided from Porsche: B192BF0 - High-voltage DC charger (booster) in wrong mode P33E500 - Quick battery charging (DC), Charge stn., initialization error U15AB00 - Quick battery charging (DC), Communication error between vehicle and charging station U15AE00 - Quick battery charging (DC), Charging station communication failure U15B300 - Fast battery charge (DC) – cable testing error P33F000 - High-voltage system activation, Malfunction B1A88F0 - Actuator for right charge port door – travel error U15AC00 - Signal damping log, Malfunction B200000 - Control unit – function restriction U140900 - Internal temperature measurement, Implausible signal