Verified government source

NHTSA complaint #11727512

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ENGINE AND ENGINE COOLING,POWER TRAIN,PARKING BRAKE

Dates

Incident: 02/14/2026
Filed: 03/27/2026

Owner complaint summary

The contact owns a 2020 Buick Enclave. The vehicle was reversed out of the driveway; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle jerked, vibrated, and the check engine warning light and other unknown warning lights illuminated. After several minutes, the vehicle functioned as intended. A short distance later, the failure reoccurred. The vehicle was taken to Auto Zone, but no cause for the failure was found. The vehicle was taken to a private dealer where it was diagnosed and determined that the catalytic converter was clogged, and that the electronic brake control center module and the transmission module had failed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

This is an owner complaint filed with NHTSA (ODI #11727512). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11727512. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.