Verified government source

NHTSA complaint #11728482

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM,STRUCTURE

Dates

Incident: 12/25/2025
Filed: 04/01/2026

Owner complaint summary

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light" was displayed. The vehicle was towed to the residence. The vehicle was taken to a dealer, where it was diagnosed, and determined that there was water trapped in the clogged sunroof drain, and the water leaked, and the control module was covered in water. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

This is an owner complaint filed with NHTSA (ODI #11728482). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11728482. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.