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NHTSA complaint #11728859

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 TOYOTA RAV4

Manufacturer

Toyota Motor Corporation

Components

BACK OVER PREVENTION

Dates

Incident: 02/15/2026
Filed: 04/02/2026

Owner complaint summary

When I put the vehicle in reverse the backup camera is displaying a black screen. I looked up recalls and see there is a recall on RAV4’s for this very issue, but my VIN shows no recalls. I called service at Hubler Toyota in Greenwood IN and they confirmed my VIN is not included in the recall. I want to know why it is not included. I am taking it to Hubler tomorrow for diagnostic and repair. I called Toyota manufacturing to report the incident and was advised to contact NHTSA.

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Official record ID (ODI): 11728859. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.