NHTSA complaint #11730121

Owner complaint summary

The contact owns a 2019 Acura MDX. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as intended and to exceed 5 MPH. The vehicle was driven to the shoulder of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact did not agree with the diagnosis. The contact stated that the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,692.