Verified government source

NHTSA complaint #11730728

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HYUNDAI IONIQ 5

Manufacturer

Hyundai Motor America

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 04/11/2026
Filed: 04/13/2026

Owner complaint summary

While charging my vehicle at home using a level 2 charger, the ICCU failed. When it failed, it caused a power surge and my level 2 charger “exploded.” It also caused the master breaker to trip, cutting the power off to my entire house. The vehicle no longer charges, will not drive over 25mph and has to be towed to a dealership for repair. Also, the level 2 charger is fried and no longer works.

Official record ID (ODI): 11730728. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.