NHTSA complaint #11731742

Owner complaint summary

Subject: Safety Concern: Electronic System/BCM Failure – 2022 Honda CR-V Hybrid Vehicle Information: Year/Make/Model: 2022 Honda CR-V Hybrid VIN: [XXX] ] Approximate Mileage: [45,200] Component: Electrical System / Body Control Module (BCM) Description of Incident: On [04/13/2026], my vehicle experienced a sudden and total failure of the Body Control Module (BCM). The vehicle’s security alarm began triggered randomly and could not be silenced or deactivated. Simultaneously, the key fobs became completely unresponsive, preventing me from locking, unlocking, or disarming the vehicle. Upon entering, the dashboard displayed a "Christmas Tree" effect with all warning lights illuminated (ABS, Brake, TPMS, etc.) accompanied by a persistent audible beep. Safety Risk: This failure creates a significant safety hazard. Because the key fob and locking systems failed, I was unable to secure the vehicle. Furthermore, the loss of communication between the BCM and other safety modules (like ABS and Traction Control) puts the driver at risk of losing critical safety features while in motion. Prior History: This issue is identical to the symptoms found in NHTSA Recall 20V771 (affecting 2018–2020 Honda models). It appears the defect persists in the 2022 CR-V Hybrid model year, yet no recall has been issued for this specific VIN range. Requested Action: I am requesting that NHTSA investigate the 2022 Honda CR-V Hybrid for BCM-related electrical failures to determine if a safety recall is necessary to prevent further incidents of driver stranding and safety system malfunctions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)