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NHTSA complaint #11732015

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 02/13/2026
Filed: 04/18/2026

Owner complaint summary

The trunk latching system malfunction even when it is set to OFF. When the vehicle is off or running it will open automatically then will not shut unless you turn the car on then shut the car off put on lock then unlock the car. While driving short distances the lift gate will open enough to trigger the alarm. I have woke up my trunk is open. It is safety for me and others due to exposure of material in trunk falling out. Safety for me sitting in car this happens all the time. I have called the dealer they want to charge $90 hr to diagnose and fix it.

This is an owner complaint filed with NHTSA (ODI #11732015). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11732015)Back to reports

Official record ID (ODI): 11732015. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.