Verified government source

NHTSA complaint #11732224

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE

Dates

Incident: 04/13/2026
Filed: 04/19/2026

Owner complaint summary

On April 13, 20026 while traveling on a divided highway at about 70 mph, the car suddenly experienced rapid de-acceleration, similar to if someone slammed on the brakes. At the same time all dashboard warning lights began flashing. The car had failed and couldn't be driven. The Honda dealer in Rochester Minnesota said the turbocharger had failed. This was a very dangerous situation as it posed a real risk of being hit from behind by others who were still travelling at high speed while the failed car was dramatically slowing and trying to get off the road. This an unreasonable risk of injury and death not only to the driver and occupants but also to the general public and other nearby drivers and occupants. The Honda dealer in Rochester inspected and repaired the failed turbocharger and flushed the system and oil as required. The charge was $5,042.41 to replace the turbocharger and $736.48 to flush and change with fresh oil. This is without tax. Full invoice is available upon request. The Honda dealer inspected the car. No police report was filed. The car was towed back into Rochester by AAA. There was no warning lamps prior to the incident. The cars maintenance was up-to-date and has only about 60,00 miles. For a [XXX] old car, an engine failure that creates a serious risk of injury or death to the driver and public would suggest a recall is necessary to maintain public safety and make owner's whole. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11732224). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11732224. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.