NHTSA complaint #11732537

Owner complaint summary

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a rear-end collision, as the vehicle becomes a stationary or slow-moving hazard in active traffic without warning. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: I have experienced the failure repeatedly. Although I contacted a Nissan dealer, they stated they could not verify or perform the repair because my VIN is not currently listed in the R21B8 recall database, despite the vehicle exhibiting the exact symptoms described in that campaign. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, it has not been officially inspected by the manufacturer yet because they claim the vehicle is not part of the current recall population. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: The symptoms include engine hesitation during acceleration, difficulty starting, and sudden stalling. These symptoms first appeared at approximately [ No warning lights or "Check Engine" messages appeared prior to the engine stalling.