afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11733149

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

SEAT BELTS,UNKNOWN OR OTHER

Dates

Incident: 04/22/2026
Filed: 04/22/2026

Owner complaint summary

My seat belt warning has been going off intermittently. I received an extended warranty from Audi Subject: Seat Occupancy Detection System Limited Warranty Extension extending the warranty for my car. However, when I took it to the dealer they could not replicate the sound. I provided them a video of it happening. They said it was not showing as a fault on the computer and therefore refused to repair the seat under the warranty extension. This is a safety issue and it's recognized as one by Audi. This sensor is obviously malfunctioning for a lot of people or they would not have extended the warranty. Regardless of being able to "replicate" the issue, they should replace the sensor since it's a known issue and they extended the warranty on it.

This is an owner complaint filed with NHTSA (ODI #11733149). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11733149)Back to reports

Official record ID (ODI): 11733149. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.