Verified government source

NHTSA complaint #11734074

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 KIA EV6

Manufacturer

Kia America, Inc.

Components

POWER TRAIN,ELECTRICAL SYSTEM

Dates

Incident: 04/14/2026
Filed: 04/27/2026

Owner complaint summary

ICCU failed despite all prior recall updates being performed. Incident began when home circuit breaker tripped; vehicle subsequently refused Level 1 charging with "Check Electrical System" warning. Per dealer suggestion, tested public chargers. Level 3 (DC) worked, but upon connecting to Level 2 (AC/J1772), a loud "pop" occurred, and the public charging station immediately suffered a mechanical failure/shutdown. Vehicle then displayed "Stop vehicle and check power supply," and was unable to drive above 40mph (with a turtle icon visible on the dash) once I pulled away from the charging station. This created a significant safety hazard while navigating traffic. Within two hours, the 12V battery was completely depleted; vehicle was unresponsive and required a jump-start for towing. Dealer confirmed ICCU failure requiring replacement. The fact that the vehicle's internal failure caused the immediate malfunction of public infrastructure is deeply concerning, as was the loss of motive power on the road.